Refund policy

RETURN & REFUND POLICY

Last updated: August 26, 2026

We want you to have a clear understanding of what you are purchasing before completing your order.

DIGITAL PRODUCTS

Digital products, including ebooks and audiobooks, are delivered electronically and may be accessed shortly after purchase.

Because digital products cannot be physically returned once they have been delivered or accessed, purchases of digital products are generally non-refundable.

However, if you experience a technical issue that prevents you from accessing your purchase, receive the wrong product, are charged more than once for the same order, or believe there has been an error with your purchase, please contact us at support@calhollins.com and we will review the issue.

Nothing in this policy limits any refund or cancellation rights that may apply under applicable consumer protection laws.

PHYSICAL BOOKS

Physical books may be returned within 30 days of delivery if they are unused, unread, and returned in their original condition.

If your book arrives damaged, defective, or incorrect, please contact us as soon as possible and include your order number and photographs showing the issue.

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Refunds for approved returns will be issued to the original payment method after the returned item has been received and inspected.

Original shipping charges are generally non-refundable unless the order was incorrect or damaged upon arrival.

CONTACT

For questions about returns, refunds, or an order:

support@calhollins.com