Shipping policy

SHIPPING POLICY

Last updated: August 26, 2026

DIGITAL ORDERS

Ebooks and audiobooks are digital products and do not require physical shipping.

Access instructions for digital purchases are provided electronically following successful payment.

If you experience a problem accessing your digital purchase, contact us at support@calhollins.com.

PHYSICAL BOOKS

Physical editions require production and shipping.

Processing and production times may vary depending on product availability, destination, and fulfillment requirements.

Available shipping options, estimated delivery times, and applicable shipping charges will be displayed during checkout whenever available.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, holidays, weather conditions, or circumstances outside our control.

INTERNATIONAL ORDERS

International customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by their country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address.

If you discover an error after placing your order, contact support@calhollins.com as soon as possible.

Once an order has entered production or has been shipped, changes to the delivery address may no longer be possible.

DAMAGED OR MISSING ORDERS

If a physical order arrives damaged, incorrect, or appears to have been lost during transit, contact us with your order number and relevant information so the issue can be reviewed.

CONTACT

support@calhollins.com